This policy relates to: Netskiver Websites.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
How we use your information
This privacy notice tells you how we, Netskiver Websites, will collect and use your personal data to provide the services that we offer. We will only collect the minimum amount of information from and about you that are required to provide the services that we offer and/or maintain contact with you if required or requested.
Where possible we prefer to provide a membership function on our associated websites using a WordPress plugin called buddy press. This gives you control over now you interact with us. Using buddy press you can set up an account and then select how you wish to keep in touch with us. Buddy press offers several options – a full description can be found here: https://buddypress.org/
We encourage users registering on our sites to use a throwaway email rather than your personal or main business email. This offers an additional layer of protection for you against spammers who harvest email addresses from websites. We do not record details of website subscribers separately in a database or spreadsheet unless it is a dedicated membership site. Our websites are backed up by our hosting company, https://www.tsohost.com/ so that in the event of a problem with the site we can restore it to an earlier version. We may also back the sites up ourselves separately, but again, this will not involve us harvesting information that you have used on the site for any other purposes.
It is possible to clear cookies from your PC. How you do this will depend on which browser you are using. The simplest way to find out how to clear cookies is to search for information ‘how to clear cookies from chrome’ or whichever browser you happen to be using.
For more information on cookies visit: http://www.whatarecookies.com/
Our hosting provider, https://www.tsohost.com/, also gathers data on activity on our websites using http://www.jawstats.com/
This allows us to monitor information including number of visitors, pages visited, browsers used, country of origin and length of visit in seconds. This information is maintained separately on our web hosts servers for us to monitor.
In general, unless we need to post something to you, we will normally only need a name and email address to communicate with you. If you email us with general inquiries your details will not be added to any mailing or marketing lists, nor will your contact information be retained when no longer needed, for example when your query has been answered.
Although we are a publisher we do not operate a subscription service. Magazines published are provided with free access to users, and no registration required. We provide a flipbook option for online viewing, and a PDF option so that users can download the magazine to read at their convenience. Users may have hard copies of the downloaded PDF printed on condition that it printed as is and not changed in any way.
EBooks and other specialist publications and reports may be provided free or offered for sale. In the event of sale items, we would only require a name and email so that we can send the item electronically. We would retain these details on a spreadsheet in the event of any future inquiries however you can ask us to remove your details once you have received your item and the transaction has been completed to your satisfaction.
In the event of a hard copy sale we would need a mailing address, however we would not normally need to keep this mailing address once you’ve confirmed that the item has been received as we would have no further need for it. In any event your details will not be added to any marketing list without your express permission. We do not operate opt-in forms on our websites. For us to remain in contact with you we ask that you email us very specific instructions. An example of this would be:
Please email me when new CPD courses become available, or
Please email me when a new edition of XX magazine is published
We maintain separate spreadsheets specifically for these purposes.
However, by far the best way to connect with us is either by:
Registering on one of our sites and setting up contact criteria. You can also terminate or ask to have terminated your account at any time. Connect with us by one or more of our active social media accounts. See the contact us section for further details and links.
Details of any financial transactions for our accounts are recorded blind. This means that we would record details of the transaction for accounting and tax purposes, but without including your details on the spreadsheet.
The PC that information is stored on is protected by a reputable antivirus program. We are not providing details of our antivirus program here for security reasons. This PC is in a lockable office in a building protected by an alarm system. The PC and any documents containing personal information are additionally password protected. Data is also stored off site by a GDPR compliant service provider. Again, we are not publishing details of this service provider here for security reasons.
Why does Netskiver Websites need to collect and store personal data?
For us to provide you some services such as, but not limited to, training or website development and hosting, we need to collect personal data for correspondence purposes and/or detailed service provision.
We are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. As stated above we aim to collect only the minimum amount of information required in all cases.
We actively develop and offer training courses both directly, i.e. written in-house, and in partnership with carefully selected training partners. When you enroll on a course offered via one of our partners we will need to pass on your details to them so that they can contact you to provide the tuition and access to the material required to complete the training. They will also issue any certificates or diplomas directly.
Why would you enroll via us and not directly with one of our partners? Simply because we negotiate special rates and/or incentives for students enrolling via our platform in return for our promoting their services via Netskiver Websites and our associated websites.
In terms of being contacted for marketing purposes Netskiver Websites would require clear instructions from you via email as described above.
Will Netskiver Websites share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to Netskiver Websites while dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Netskiver Websites’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise. In any case, we would only ever pass on the minimum information required for a service or product to be provided.
How will Netskiver Websites use the personal data it collects about me?
Netskiver Websites will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Netskiver Websites is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Generally, details of financial transactions are maintained for 6 years. Other information gathered during business will not be maintained when it no longer serves a legitimate purpose.
Under what circumstances will Netskiver Websites contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that the organisation holds about me?
Netskiver Websites at your request, can confirm what information we hold about you and how it is processed. If Netskiver Websites does hold personal data about you, you can request the following information:
· Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
· Contact details of the data protection officer, where applicable.
· The purpose of the processing as well as the legal basis for processing.
· If the processing is based on the legitimate interests of Netskiver Websites or a third party, information about those interests.
· The categories of personal data collected, stored and processed.
· Recipient(s) or categories of recipients that the data is/will be disclosed to.
· If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
· How long the data will be stored.
· Details of your rights to correct, erase, restrict or object to such processing.
· Information about your right to withdraw consent at any time.
· How to lodge a complaint with the supervisory authority.
· Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
· The source of personal data if it wasn’t collected directly from you.
· Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
Netskiver Websites accepts photo ID in the form of passport, driving license or recognised national ID card and proof of address in the form of a utility bill or bank statement less than 3 months old at time of application when information on your personal data is requested.